We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data.

Safe Harbor Home Defense™ provides educational resources, online workshops, community access, and strategy sessions related to homeownership, mortgages, home protection, and financial preparedness. When you use our website or services, we may collect information you voluntarily provide to help deliver our services and improve your experience.

We may collect the following information:

• Contact information — Your name, email address, and other details you voluntarily provide.

• Communications — Questions, form responses, subjects, messages, and other communications you send us.

• Transaction information — Purchase and billing details related to our services. Payment-card information is processed by third-party payment providers.

• Technical information — IP address, browser type, device information, website activity, and cookie data that may be collected automatically.

We use cookies and similar technologies to:

• Improve the performance and usability of our website.
• Understand how visitors use our services.
• Personalize your experience.

You can control or disable cookies through your browser settings, though some features of our site may not work properly if you do.

We may use third-party service providers to host our website, process payments, deliver emails or digital services, and help us understand website performance. These providers may receive personal information as necessary to perform their services and handle it according to their own privacy policies. We do not sell personal information.

We may use the personal information you provide to:

• Deliver educational resources, workshops, community

  access, strategy sessions, and related services.

• Respond to your inquiries or requests.

• Process payments and manage billing.

• Send updates about services, resources, or workshops.

• Improve our website, offerings, and customer experience.

We will never sell your data to third parties.

We use reasonable administrative, technical, and organizational safeguards designed to protect your personal information. However, no method of transmitting or storing information is completely secure, and we cannot guarantee absolute security.

We retain personal information only for as long as reasonably necessary to provide our services, maintain business and transaction records, comply with legal obligations, resolve disputes, and enforce our agreements. We may delete or anonymize information when it is no longer needed.

You have the right to:

• Access the personal information we hold about you.

• Request corrections or updates to your data.

• Request deletion of your data, subject to legal or contractual obligations.

• Opt out of marketing communications at any time.

To exercise these rights, please contact us at support@safeharborhd.com

Children’s Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can take reasonable steps to delete it.

Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised “Last updated” date.